400732 Lecture Notes - Lecture 9: Comorbidity, Unconditional Positive Regard, Therapeutic Relationship

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Week 10 - Therapeutic Relationships & Teamwork
LEC
Building therapeutic relationships
Trust
Respect
Empathy
Understanding
Non-judgement
Co-operation
Emotion in the therapeutic relationship
Stress
Pain
Fear
Worry
Baggage
Grief
Confusion
Signs of emotional distress
Withdrawal
Talking constantly
Sobbing or crying
Aggression or attack
Irritation or snappiness
Restlessness
Disinterest
Dealing with extreme distress
Empathise and validate
Listen actively
Be silent if appropriate
Comfort and affirm without 'rescuing'
Strategies
Be willing to sit in silence
Be aware of appropriate touch
Avoid mind reading or 'second guessing'
Use appropriate CALD workers if required
Debrief confidentially if required
Strategies to engage a person
Check they can understand you
Remain calm
Check your body language
Explain each occurrence clearly
Clarify where there is uncertainty
Ask if they want treatment
If aggressive or violent - call for assistance
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