MGTS1601 Lecture 15: Communication 1
Lecture 15 - Communication 1
What is Communication?
● The process by which information is exchanged between a sender and a receiver.
● Interpersonal communication involves the exchange of information between people.
● The simplest prototype for interpersonal communication is a one-on-one exchange
between two individuals.
A Model of the Communication Process *important
(Adili, 2011).
(At bottom of diagram where message channel is, there’s the receiver (left) to response to
feedback (the feedback loop) and back to source/ sender (right))
● The model points out the complexity of the communication process and
demonstrates a number of points at which errors can occur.
● Effective communication occurs when the right people receive the right information
in a timely manner.
● Violating any of these three conditions results in a communication episode that is
ineffective.
Communication by Strict Chain of Command
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Document Summary
The process by which information is exchanged between a sender and a receiver. Interpersonal communication involves the exchange of information between people. The simplest prototype for interpersonal communication is a one-on-one exchange between two individuals. A model of the communication process *important (adili, 2011). (at bottom of diagram where message channel is, there"s the receiver (left) to response to feedback (the feedback loop) and back to source/ sender (right)) The model points out the complexity of the communication process and demonstrates a number of points at which errors can occur. Effective communication occurs when the right people receive the right information in a timely manner. Violating any of these three conditions results in a communication episode that is ineffective. The chain of command refers to the lines of authority and formal reporting relationships in an organization. Under this system, three necessary forms of communication can be accomplished:
