MGNT201 Lecture Notes - Lecture 8: Corporate Communication, Interpersonal Communication, Linguistics
Document Summary
Is the process by which entities exchange information and establish a common understanding. Functions of organisational communication: achieving coordinated action, developing information, expressing feelings and emotions, communicating roles. Verbal communication: communication between two or more people in the form of spoken or written words. Non-verbal communication: communication that is not encoded in words. Intrapersonal: communication within the individual through the process of thinking an feeling. Interpersonal: interaction between two or more people: public communication: occurs when an organisation communicates with a number of receivers at the same time, mass communication: occurs when an organisation communicates with the general public. Sender: encodes the source and transmits the message through the selected channel. Communication involves: encoding is when the sender puts the message into words, pictures or actions, decoding is when the receiver interprets the message. Message: the idea or feeling transmitted from sender to receiver. The receiver: the receiver decodes and interprets the message.
