BUSI 2121 Lecture Notes - Lecture 12: Absenteeism
Document Summary
Organizational behavior studies the influence that individuals, groups and structure have on behavior within organizations. An interdisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics. Its chief goal is to apply that knowledge toward improving an organization"s effectiveness. Productivity: what factors influence the effectiveness and efficiency of individuals. Absenteeism: is not all bad, but having too high employee absent rate will affect productivity. Turn over: not all bad, high turn over rate can affect productivity particularly for the hospitality industry. Based conclusions on scientific evidence: data gathered under controlled conditions, data is measured and interpreted in a reasonably rigorous manner. Ob specialists, research by systemic study of work environment. S o, bas ically s he quickly went through the firs t 5-6 s es s ions quickly, reviewed s ome of the definitions and concepts .