BUSI 2400 Lecture Notes - Lecture 4: Uptodate, Total Quality Management, Financial Statement
2 Jul 2018
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CCR5C9 (attended)
●ES: Enterprise systems - Systems that support end-to-end processes
○ `Made up of big applications
■ ERP（enterprise resources planning)
■ CRM (customer relationship management)
■ PLM (product lifecycle management)
■ SCM (supply chain management)
■ SRM (supplier relationship management)
■ BI (business intelligence)
■ Data Warehouse
■ LMS (learning management system) -----CULEARN
● The SILO effect:
● Improved management reporting can Lead to better top management operational
control
●
●Disadvantage of implementing ES
○ Expensive
○ Long implementation times
○ Need to hire consultants
○ Execs and IT managers do not take the time to implement it
1.What are the benefits of using this ES application for petGRO
● The handle of data sharing is more efficient between petGRO’s employees. Ex: the use
of SAP ERP will integrate all the functional areas of a business into a single source of
management information
● Eliminating paperwork dependency which means cost and time efficient
● Employees are able to be alerted/updated on recent changes that happens to the
system without any delay
● Managers of petGRO develop a better decision making skills by overlooking at the broad
situation of each department in the business through ERP.
● State of the art infrastructure will allow for a more stable and reliable sharing of ‐ ‐ ‐
information that can ensure
2.What are the disadvantages of using this ES application for petGRO
● High financial cost
○ Acquiring annual Support cost for SAP ERP,State of the art infrastructure‐ ‐ ‐
○ Implementing ES means that required training is essential, due to the numerous
employees in petGRO that need training, this would exceed the expected
spending on ICT because training is expensive
● Implementation of ES in petGRO takes time if not planned for properly
● Human error is expected by employees, and a small error in the system might drastically
affect the system as a whole since everything is corporated in one place.
● Need hire consultants and support that takes time and cost
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Document Summary
Es: enterprise systems - systems that support end-to-end processes. Improved management reporting can lead to better top management operational control. Execs and it managers do not take the time to implement it. 1. what are the benefits of using this es application for petgro. The handle of data sharing is more efficient between petgro"s employees. Ex: the use of sap erp will integrate all the functional areas of a business into a single source of management information. Eliminating paperwork dependency which means cost and time efficient. Employees are able to be alerted/updated on recent changes that happens to the system without any delay. Managers of petgro develop a better decision making skills by overlooking at the broad situation of each department in the business through erp. State of the art infrastructure will allow for a more stable and reliable sharing of information that can ensure. 2. what are the disadvantages of using this es application for petgro.
