BUSI 3103 Lecture Notes - Lecture 4: The Home Depot, Telus, Information Processing

• School: Carleton University
• Department: Business
• Course: BUSI 3103
• Professor: Greg Sears

Document Summary

That is everything that lies outside the boundary of the organization: the totality of physical and social factors that are taken directly into consideration in the decision-making behavior of individual in the organization. Internal and external environments: organizational environment may be classified into two broad categories: (a) internal environment - the internal environment is considered as the relationship and interaction among the members of the organization. It comprises of all the forces operating within the organization. For example, staff and personnel (b) external environment - all the forces operating outside the organization, this may include customers, supplier, competitors - apple and samsung, socio-political force - people boycotting home depot. Internal: the internal environment comprises of all the forces operating within the organization, i. e. , personnel, functional. External: the external environment comprises all the forces operating outside the organization, i. e. , customers, suppliers, competitors, socio-political forces and technology.