BUSI 3103 Lecture Notes - Lecture 12: Decision-Making, Policy, Campus Police
28 Dec 2015
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Meeting 12- org decision making ch11, conflict, power and politics in org ch12. Most important org decisions are not made in a logical, rational manner. Most of them are not as simple as. Conflicts, coalition building, trial and error, speed, mistakes. There are many constraints that limit rationality, hence intuition and hunch often are the criteria for choice. Decision making is the end use of the information and control systems. Programmed (structured) repetitive and well defined, and procedures exist for resolving the problem. Non-programmed (un-structured) ill structured, and poorly defined, and no procedure exists for solving the problem. Individual decision making by managers can be described in 2 ways. Rational based on what is the rational decision to make considering all aspects. Management science approach to organizational decision making is the analogue to the rational approach by individual managers. When decisions must be made quickly, and there is limited info available.
