HPED 3630 Lecture Notes - Lecture 4: Banff Springs Hotel, Airbnb, Timeshare
9 Feb 2020
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Hotel industry in canada: 8,170 properties, 440,123 rooms, 287,000 employees, 64. 7% occupancy rate, top 3 hotel companies in canada, four seasons, fairmont, starwood. Lodge small rural house used by people on holiday, or seasonally by sports enthusiasts: resort vacation destination that offers extensive guest services and recreational facilities. Larger bathrooms: hotels with spas, high tech architecture, more local food. Travel trends: co-everything strong emphasis on communal areas, boutique hotels create the feeling of the place you"re visiting. Large brands going to secondary cities major brands going to secondary markets. In-room technology wifi and hdtv: emphasis on service rather than amenities, safety, response to disruptors (airbnb) Airbnb: website with over 1. 5 million listings in 34,000 cities, founded in san francisco but only 25% of listings in us, critical reception worldwide. Airbnb controversy: regional rules regarding home-letting, business tax issue, home standards and regulations, guest and client infractions, challenging traditional hotel industry.
