MGMT 3230 Lecture Notes - Capacity Planning, Full-Time Equivalent, European Cooperation In Science And Technology
30 Jun 2020
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Document Summary
Lscm 3403 chapter 1: intro to operations management. You manage the operation [a process to give out balance: ex. Handing out envelopes and only one marker is inefficient so better have two so they both return at the same time] ** management of processes that create goods and/or provide services. Companies use om to improve: effectiveness + efficiency: efficiency = operating to minimize cost & time [outer circle, effectiveness = achieving intended goals like quality & timeliness [inner circle] Good + services: goods = transformation comes from all the things combined in a process, service = nothing changes but it is deliverable [ex. Efficiency hospital but they don"t transform, they are still a person] Scheduling = dates to when it"s the most profitable. Managing inventories = making sure it meets the demand and supply. Assuring quality = ensuring it is well made or provided. Motivating employees = to do the job well.
