MGMT 3276 Lecture Notes - Lecture 7: Social Loafing, Task Analysis, Nominal Group Technique

• School: Mount Royal University
• Department: Management
• Course: MGMT 3276
• Professor: Harris Rubin

Document Summary

Routinely involved in life or death [medical decisions, flight crew, gov"t & military contexts] Widely used but rarely operate up to their potential. Teams in the big picture: individual level, group-level, organization-level. Perceive themselves as social entity within an org. Think about a time you worked in a team and how well/poor it went. Use of work teams is on the rise [team revolution, time spent on collaborative activities up to 50% over last 20 years. Importance of research on teams like aviation industry. Types of teams: project teams = members produce on-time output [solve problem/design product/service, production teams = members manufacture products interdependently, cross-functional teams = group comprised of individually from different departments/different functional expertise. Lots of different opinions/expertise to solving problems but can have lots of conflicts like communication, goals, motivation, budget, perspectives etc. Effective teams: meet their objectives [output/task completion], have satisfied members [positive attitudes within team], and longevity.