GMS200 Lecture Notes - Mary Parker Follett, Henri Fayol, Hawthorne Effect
1 Mar 2013
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Document Summary
Scientific management: emphasizes careful selection and training of workers and supervisory support. Taylor frederick advocated: develop rules of motion, carefully select workers, carefully train workers, support workers. Support workers by carefully planning their work and removing obstacles. Motion study: science of reducing a job or task to its basic physical motions: a management tool, eliminating wasted motions improves performance. Foresight: to complete a plan of action for the future. Organization: to provide and mobilize resources to implement the plan. Command: to lead, select, and evaluate workers to get the best work toward the plan. Coordination: to fit diverse efforts together and ensure information is shared and problems solved. Control: to make sure things happen according to plan and to take necessary corrective action. Scalar chain: there should be a clear and unbroken line of commun. from the top to the bottom of the org. Unity of command: each person should receive orders from only one boss.
