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Lecture 9

GMS 401 Lecture Notes - Lecture 9: Radio-Frequency Identification, Electronic Data Interchange, Management Information System


Department
Global Management Studies
Course Code
GMS 401
Professor
Wally Whistance- Smith
Lecture
9

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March 26, 2017 Lecture 9 GMS401
Supply Chain Management
Supply Chains:
All facilities, functions, and activities associated with flow and transformation of goods
and services from raw materials to customer, as well as the associated information flows
An integrated group of processes to source, ake, ad deliver products
Supply Chain for Service Providers
More difficult than manufacturing
Does not focus on the flow of physical goods
Focuses on human resources and support services
More compact and less extended
Supply Chain Management (SCM)
Managing flow of information through supply chain in order to attain the level of
synchronization that will make it more responsive to customer needs while lowering
costs
Keys to effective SCM:
Information
Communication
Cooperation
Trust
Supply Chain Uncertainty and Inventory
A major objective of SCM:
Respond to uncertainty in customer demand without creating costly excess inventory
Negative effects of uncertainty:
Lateness
Incomplete orders
Inventory
Insurance against supply chain uncertainty
Factors that contribute to uncertainty:
Inaccurate demand forecasting
Long variable lead times
Late deliveries
Incomplete shipments
Product changes
Batch ordering
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find more resources at oneclass.com

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March 26, 2017 Lecture 9 GMS401
Price fluctuations and discounts
Inflated orders
Need for Supply Chain Management
1. Increasing competition (using lean or JIT)
2. Increasing levels of outsourcing
3. Increasing globalization
4. Increasing e-commerce
5. Manage orders & inventories (bullwhip effect)
Warehousing
Consolidating shipments, deconsolidating shipments, cross docking
Cross-docking:
Goods arriig at a arehouse fro a supplier are uloaded fro the supplier’s truck
and loaded onto outbound trucks
Avoids warehouse storage
Management Information System (MIS)
Information Technology (IT) are tools that are used to:
Gather and access information (for tracking)
Analyze information (for decision making)
Share information (for linking the supply chain)
ERP software have been adding supply chain management modules to their suite
Planning Software
Network design
Production planning
Operational
Forecasting
Scheduling
Transport planning
Execution Software
Order mgmt.
Warehouse mgmt.
Transport mgmt.
Tracking/visibility
find more resources at oneclass.com
find more resources at oneclass.com

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March 26, 2017 Lecture 9 GMS401
Green “upply Chains
Sustainability
Meeting present needs without compromising the ability of future generations to meet
their needs
Sustaining human and social resources
It can be cost effective and profitable
Can provide impetus for product and process innovations
Impetus comes from downstream in the supply chain and moves upstream to suppliers
Sustainability and Quality Management
Reducing waste through quality programs helps achieve sustainability goals
Improving fuel efficiency of vehicles
Telecommuting
Eco-friendly packing materials
Energy-efficient facilities
Information Technology: A Supply Chain Enabler
Information links all aspects of supply chain
E-business
Replacement of physical business processes with electronic ones
Electronic data interchange (EDI)
A computer-to-computer exchange of business documents
Bar code and point-of-sale
Data creates an instantaneous computer record of a sale
Radio frequency identification (RFID)
Technology can send product data from an item to a reader via radio waves
Internet
Allows companies to communicate with suppliers, customers, shippers and other
businesses around the world instantaneously
Build-to-order (BTO)
Direct-sell-to-customers model via the Internet; extensive communication with suppliers
and customer
find more resources at oneclass.com
find more resources at oneclass.com
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