NSE 13A/B Lecture Notes - Lecture 2: Unconditional Positive Regard, Note-Taking, Active Listening
18 Dec 2018
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Cno confidentiality and privacy- peronal health info: ethical and legal responsibility to maintain the confidentiality and privacy of client health info phipa. //importance of confidentiality and privacy as hcps and only share with health care team members who are involved in the care (legally allowed to know about the data) Unconditional positive regard- //accept them for who they are regardless of their opposing values to you. Empathy -// being able to put yourself in someone else"s shoes and understand what they are going through. Techniques - interview phases (1) introductory (2) working (3) closing. Attend to developmental tasks: greet patient by surname // ie: hello mr. jenkins. // however for a child, use first name prob. Introduce self and role: state purpose of interview// tell me about what brings you to the clinic today ( good open ended question) .
