SA 150 Lecture Notes - Lecture 5: Arlie Russell Hochschild, Impression Management
Document Summary
A boss being a supervisor and friend. There are expectations as to when ppl are allowed to feel particular emotions. * the managed heart - commercialization of human feeling by arlie hochschild. Jobs with heavy emotional labour are given to women. Men aren"t socialization to not feeling any emotion, but are socialized to feel certain emotions. It is draining to pretend to be happy and serve all the time. Jobs that rely heavily on emotional labour leads to alienation. Emotions that ppl are exuding are inauthentic - artificial kindness . Strategic = its planned to make an effect (not aarchic or random) When ppl occupy statuses, they try to use the valuable resources available to them and use the privileges within those statuses. Our social lives are performances - always an attempt to make ourselves look our best. There is no single self - we are made up of the ensemble of roles we play.