AFM131 Lecture Notes - Lecture 15: Expectancy Theory, Organizational Culture, Teamwork

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM131
• Professor: Bob Sproule

Document Summary

Fi(cid:374)a(cid:374)(cid:272)ial (cid:272)osts a(cid:374)d (cid:862)soft(cid:863) costs of losing employees. Intrinsic reward: the good feeling you have what you have done a job well. Extrinsic reward: something given to you by someone for good work; extrinsic rewards include pay increases, praise, and promotions. The principles of scientific management ( 1911) book. Hawthorne effect: the tendency for people to behave differently when they know they are being studied. Maslo(cid:449)"s hierar(cid:272)hy of needs: theory of motivation that places different types of human needs in order of importance, from basic physiological needs to safety, social, and esteem needs to self-actualization needs. When one need is satisfied, another, higher-level need emerges and motivates the person to do something to satisfy it. Motivators: i(cid:374) herz(cid:271)erg"s theor(cid:455) of (cid:373)oti(cid:448)ati(cid:374)g fa(cid:272)tors, jo(cid:271) fa(cid:272)tors that cause employees to be productive and that give them satisfaction esteem and self-actualization: sense of achievement, earned recognition. Interest in the work itself: opportunity for growth, opportunity for advancement.