PACS202 Lecture 3: Module3g
6 Dec 2016
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Document Summary
Healthy con ict brings a number of bene ts to individuals and groups. Increased creativity: with all parties involved, new ideas come to the surface. Clarity of perspective: con ict helps each person to gain clarity about what is important to them. De ning identity: healthy con ict helps people and groups gain clarity about who they are. More robust solutions: when all parties are involved in creating the solution they are more likely to comply with the outcome. This is one reason that separation agreements reached through mediation tend to hold up better than outcomes imposed by courts. Energy and motivation: healthy con ict gets people actively involved in issues important to them. Groups and teams willing to engage dif cult issues and. Nd solutions become better teams, with greater loyalty and sense of being in something together. Dealing well with one con ict can create new norms for engagement in future con icts.
