PACS202 Lecture 7: PACS 202 Lecture 7
12 Mar 2019
School
Department
Course
Professor
Wednesday, February 6, 2019
PACS 202
Approaches to Conflict (Styles)!
-Johari’s Window!
-How much do we know about each other/ourselves?!
-Difference between self description and the way other people describe us !
-Arena = everyone knows this !
-Blind spot = secrets we prefer not to disclose to the world !
-Facade = things people know about us, but we dont personally understand !
-Unknown = things that are hidden within ourselves that we dont know and other
people dont know, shows up in crisis !
-Significance = all of the ways of figuring out conflict styles involve you sitting down
and self rapport !
Conflict Style Models: social science models; they are not describing 4-5 types of
people, they are describing 4-5 extreme types of behaviour and how individuals
participate in the types of behaviours !
-Social Science Models !
-Blake and Mouton Managerial Styles !
-Thomas Kilman Conflict Modes !
-Rahim and Magner Conflict Styles !
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Wednesday, February 6, 2019
-These styles have a history, but before them, the Five Managerial Styles Model (50s) !
-To what extent do you make people feel values in the work place vs making sure the
job is done !
-Team Leader: concern for both the people and getting the job done!
-Impoverished: only concern !
-Middle of the Road: trying to figure it out !
-Then tweaked for dealing with conflict: Five Primary Conflict Styles (how important
the relationship is to you, relationship vs issue) Thomas Kilman !
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Is this Prescription or Descriptive? !
-Primarily descriptive = most people would opt for dominating/competing!
-Can easily be flipped = what is best to do in a situation !
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Document Summary
Di erence between self description and the way other people describe us. Blind spot = secrets we prefer not to disclose to the world. Facade = things people know about us, but we dont personally understand. Unknown = things that are hidden within ourselves that we dont know and other people dont know, shows up in crisis. Signi cance = all of the ways of guring out con ict styles involve you sitting down and self rapport. Con ict style models: social science models; they are not describing 4-5 types of people, they are describing 4-5 extreme types of behaviour and how individuals participate in the types of behaviours. These styles have a history, but before them, the five managerial styles model (50s) To what extent do you make people feel values in the work place vs making sure the job is done. Team leader: concern for both the people and getting the job done.
