PACS202 Lecture Notes - Aboriginal Peoples In Canada, United Kingdom Tainted Blood Scandal, Disclose
4 Sep 2013
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Emotions are omnipresent, how we communicate them shapes our dialogue and influence our success in the conflict. Emotions and attributions: we often place a judgment on the other person"s intent when we hear emotion towards the negative when. Everyone has an emotional footprint: family of origin, personality, gender, culture, past experiences / social learning, what we consider a normal response, what we consider inappropriate. *anger is from the adrenaline of injustice, fear, hurt, anger, etc. Physiology goes up cognitive goes down a really low physiology can limit cognitive: we are looking for the capacity to be flexible with emotion. If emotionis greater than negative thought, action then helps to reinforce it. If ei isn"t there, you can"t manage the conflict well. Reflection to action: reflect what"s going on in your life / around you, go act on it. Identity where my story comes from: my reaction here has a lot to do with.
