PACS202 Lecture Notes - Lecture 7: Abusive Power And Control, Self-Determination, Communication

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Decision making/conflict resolution process (sometimes facilitated confrontation) Parties are assisted by a third person. Who attempts to improve the process of decision making/conversation. Using a variety of skills and techniques. To assist parties in reaching an outcome to which they can each assent: the decision makers are the parties themselves. Mediator is like a midwife, to help to come to a resolution not the decision maker. Image: the abc triangle, where the line of primary tension is between a and b: c"s purpose is to help mediate a and b, but not fix their problem. Mediation occurs in a wide, wide range of contexts Between two people or involving large groups of 100+ individuals (and everything in between). For cases dealing with tangible or intangible issues. For single incident events or events with long histories. Can include only the people directly involved or it can draw in a larger circle including those more indirectly involved.

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