PACS202 Lecture Notes - Lecture 5: Self-Determination, Adam Curle, Bundesautobahn 45
Document Summary
He"s looking for some to fight back to prove he"s strong. How does this response compare to the iae response: iae response seeks to develop understanding, this response seeks to give acknowledgment. Ice burg analogy - you see 10% of the iceberg above the waterline and 90% bellow the water line. Stuff above the water is positions , bellow the water is needsand the middle is wants. Reasons why we take the positions we do. Can i trust you: success in some part of ones life (i can do it) Case example- ppl sometimes throw away comments that are inflammatory, How do throw away comments, relate to the positions and interests model: its just an excuse for a drinking fest, they are just being jerks. Communication skills using p and i trying to get from the top of ice burg to the waterline. How do we get positions to interests? open ended questions.