PSYCH339 Lecture Notes - Lecture 5: Venn Diagram, Standard Deviation, Job Performance
Document Summary
Includes only actions or behaviours that are relevant to the organization"s goals (the venn diagram) Performance is not the consequence of result of action, it is the action itself. There are differences (if every episode was the same it would be boring) # of loads hauled deficient and multidimensional. How to find the z-score: subtract the average and divide by standard deviation. Activities that contribute to technical core of organization. Things i do: prepare lectures slides, write research articles. Things i don"t do: hammer nails, drive a truck. Behaviours not central to core operations but contribute in a positive way to organization"s goals. Volunteer for extra duties not formally required. There a double standard (females do the exact same thing as men but they are being punished not equally rewarded) Time and other resources spent on ocb cannot be spent elsewhere. Behaviours that detract from the organization"s goals. Are predicted at day to day level by mood.