Chapter 8 Management and Leadership
New Approaches in Management Styles and Why
Managers are now guiding, training, supporting, motivating, and coaching employees.
Employees are better educated.
Emphasis on teamwork and cooperation.
Employees are seen as partners.
Employees tend to be more transient.
More females and younger workers.
Functions of Management
Planning: Create Vision
o Set vision: encompassing explanation of why the organization exists and where it’s trying
to head , goals: broad, long-term accomplishments an organization wishes to attain,
objectives: short-term statements detailing how to achieve the goal.
SWOT analysis: A planning tool used to analyze an organization’s Strengths, Weaknesses,
Opportunities, and Threats.
Strategic PlanniTactical PlanniOperational PlanniContingency Planning
Strategic planning: The setting of broad, long-range goals by top managers
Tactical Planning: Th