BUS 304 Lecture : Ch.3 - Fundamentals of Organizational Structure
Document Summary
Vertical information linkages: linkage: extent of communication and coordination among organizational elements, vertical linkages: used to coordinate activities between top and bottom of an organization, primarily for control. Lower levels carry out activities consistent with top-level goals and top executives are informed of activities and accomplishments of lower level: structural devises to accomplish vertical linkages: Hierarchical referral: chain of command, problems are referred to the next level in the hierarchy, when solved its sent back down. Rules and plans: repetitious problems and decisions; rules and procedures are established so employees know what to do without communication directly with managers, rules and plans give standard information source (e. g. budget) Vertical information systems: e. g. periodic reports, written information, computer-based communications distributed to managers. Information systems (weakest linkage, lowest cost in time and. Hr: computerized information systems to help solve problems, opportunities, etc, use to build relationships across the organization to enhance coordination across projects and geographical locations.
