BUSI 2311U Lecture Notes - Lecture 6: Sunk Costs, Confirmation Bias, Divergent Thinking
Document Summary
Chapter 7 decision making and creativity: smartbook notes. Describe even the craziest idea: don"t criticize others or their ideas, provide as many ideas as possible. The quality of ideas increases with the quantity of ideas: build on the ideas that others have presented. Social loafing (or free-riding): there"s a tendency for people to make less of an effort when they are working in teams than alone. As with the bystander effect, we feel less propelled to do something when we know other people might do it. Social anxiety (or evaluation apprehension): people who worry about other team members" views of their ideas. Regression to the mean: this is the process of downward adjustment whereby the most talented group members end up matching the performance of their less talented counterparts. Production blocking: only one member can share an idea at a time.