ADM 2320 Lecture Notes - Lecture 6: Psychographic, Marketing Mix, Real Income
Chapter 6
Segmentation, Differentiation, Positioning
• All plans ask 3 questions:
o Where are we nows? Situation analysis
o How are we going to get there? 4Ps
o Where do we want to go? Segmentation, differentiation, positioning
Promotion Seeks to Shift the Demand Curve
• To be more inelastic
• To the right
• Both to the right and more inelastic
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Product Differentiation
• Core and tangible product: features, benefits, durability, reliability
• Augmented product: delivery, installation, ease of ordering
• Person: reliability, credibility, training, courtesy
• Channels: coverage, expertise, performance
• Atmospherics
Differentiated
• Product specialization
• Market specialization
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find more resources at oneclass.com