ADM 2341 Lecture Notes - Lecture 9: Ginger Beer

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Decentralization in organizations: a decentralized organization does not confine decision-making authority to a few top executives; rather, decision-making authority is spread throughout the organization, benefits. It enables top management to concentrate on strategy, higher-level decision making, and coordinating activities. It acknowledges that lower-level managers have more detailed information about local conditions that enable them to make better operational decisions. It enables lower-level managers to quickly respond to customers. It provides lower-level managers with the decision-making experience they will need when promoted to higher level positions. It often increases motivation, resulting in increased job satisfaction and retention, as well as improved performance: disadvantages. Lower-level managers may make decisions without fully understanding the big picture. There may be a lack of coordination among autonomous managers. The balanced scorecard can help reduce this problem by communicating a company"s strategy throughout the organization. Lower-level managers may have objectives that differ from those of the entire organization.

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