CCT395H5 Lecture Notes - Lecture 2: Computer-Supported Cooperative Work, Usability Engineering, Online Banking
26 Jan 2016
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Document Summary
Breaking barriers in terms of setting up people"s passwords, without making them needlessly complicated and annoying. Avoiding cryptic messages when downloading apps and avoiding mistakes by accepting fine line terms and conditions. The user is the main barrier to information security. It is a user-centered approach to security. Constant tension between all things usable and its security (design that is good for social media accounts aka facebook, may not be the best for your online banking account). Privacy is often added or assumed to be a vital aspect. Multidisciplinary discipline: human factors and ergonomics, information systems, computer sciences, information. Approaches emerging from hci: usability engineering (usability), interaction design, user-centered design, user experience (ux), ubiquitous computing, computer supported cooperative work (cscw). Computer sciences perspective tasks and procedures. Usability: processing of sensory signals, processing of sensory information by the brain . Technology is a programmed (stabilized) back box that responds to users. Iterative changes and critical evaluations of technology.
