SOC100H5 Lecture Notes - Lecture 7: Rationality, Service Economy, Impression Management
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SOC100H5 Full Course Notes
Verified Note
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Document Summary
Interaction: micro interaction talking to one person, macro interaction can be with organizations, etc, involves communication amount people acting and reacting to one another, either face-to-face or through technology, building blocks of interaction, social status, roles, norms. Obeying feeling rules and responding appropriately to situations: emotion labor, emotion management that many do as part of their jobs (e. g. , teacher, nurse, flight attendant, sales clerk, service economy and growth of emotion labor. Social institutions: organizations, and groups and individuals all linked to one network, social economy and growth of emotion labor. Conflict: social interaction involves competition over valued resources, attention, approval, prestige, information and money, hierarchy and status apparent through interactions, degree of inequality affects character of social interaction, e. g. , male dominance of conversation, laughter. Social network: networks are groups, it is a web of social relationships that link one person with other people, exchange of material or emotional resources, e. g. , study disease or terrorism.
