SOC227H5 Lecture Notes - Lecture 7: Lean Manufacturing

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> flexible specialization-continuous innovation and constant response to change in consumer demand. >the flexible firm: functional (modify tasks-workers can move across tasks), numerical (reduce number of hours workers are working) pay (trying to get flexibility in the actual earning or benefits) Human relations school-emerged in 1930"s, how are we going to gain workers cooperation, big absentee rate, strikes, Humanistic-work life should have quality of life, shouldn"t be unhealthy or unsafe. Range of management strategies to improve employer and employee cooperation, redesign jobs, greater participation for employees. Work groups, quality circles, if you had these quality circles where workers working in a team you could tap into their skills and knowledge. Emphasis, assumptions and predictions of new managerial paradigms-participatory work organization. Total quality management-quality of the product is what matters, consumer taste. Humanizing-treating workers like humans instead of machines, happy to be their.

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