> technological determinism pg 302 critique on new management approaches. > read last part of section first, important: health and safety. >can companies succeed when employees have more power or actually own the company. > close a plant and move it to third world country means canada does not have it. > robots do all the work, automated work. > globalization depends on it, but globalization is not said to be the reason for loss of jobs. Issue: employee-management conflict: what happens when we give employees more control and more autonomy. Industrial democracy: help make decisions like what is our company is going to do? . Key issues: how to manage the firm as a whole. >someone has to make decisions about product lines, investments, what money company has is to make more money, who is our supplier going to be? etc: how to organize the specific work the firm does. > knights of labour involved in setting up.