ACCT 2550 Lecture 10: 2009-A10_BMA-Exam-and-Key

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Test 1024 business management and administration cluster exam 1. The goal of many governmental agencies is to protect the: barriers to trade, rights of business, target market, monetary policy. Olivia runs a home-based business that distributes high-quality, handmade baskets. She sells the products and earns commissions on the baskets sold by four other basket representatives. This is an example of: multi-level marketing, product trade-name franchising, product licensing, strategic partnering. The employee didn"t listen to the manager"s explanation about how to perform a certain task because s/he had done a similar job before. Which of the following factors caused the employee not to listen effectively: age differences, attention span, past experiences, language skills. Which of the following is not one of the three main reasons for active listening: forming an opinion, connecting with people, gathering information, giving honest responses. An important factor in effective verbal communication is: developing mannerisms, having a pleasant voice, using body language, enunciating rapidly.

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