MGMT 4410 Lecture Notes - Lecture 3: Organizational Culture, Reinforcement, Classical Conditioning
26 Jan 2019
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Document Summary
Factors determining performance: motivation of employees higher motivation = higher performance, performance = m x ksa x e, environment how is office environment, co-workers, organizational culture, knowledge, skills, attitudes of employee. What does motivation do: focuses behavior on goal directed activity, it determines, how much effort we expend, the strength of our response, how long we persist. Theories of motivation: some focus on internal factors, describing the cognitive processes involved in becoming motivated, some focus on external factors that act to increase or decrease motivation, both have important implications for the training process. Erg theory of needs: existence, physiological and security needs, relatedness, valued and accepted by others, growth, feelings of self-worth and competency, these needs determine what things in the environment will motivate us. Behaviorist model of learning: stimulus -> response -> consequence. Things that reinforce or punish: ex. Types of consequences that may follow behavior: trainee receives desirable consequences, behavior positively reinforced, ex.
