KINE 3620 Lecture Notes - Lecture 7: Perforated Hardboard, Short Circuit, Product Recall
15 Mar 2017
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Exxon valdez (1989) listen to lecture, check info. Error: performance can be gauged by the errors made. In the workplace: safety (having nuts in nut free facility, messy floor), productivity (typing speed), quality control (welds on a car, inspecting to see if the welds hold) Important to know about: different error types, reducing error, occurrence, error detection. Unwanted and undesired actions similar or similar environmental characteristics, ex. accelerating vs. braking: 2. Action is automated and not monitored by attention (or attention elsewhere), ex. pouring juice on cereal: 3. Intended action/action sequence departs from what regularly performed, ex. taking unfamiliar route somewhere. Lapses: failure to act (omission, failures of memory or forgetfulness, ex. Instructions: understood: read them back, proper equipment, skill, procedures, equipment: design (ex. connectors that only connect one way), amount/redundancy (ex. duplication), maintenance (ex. gauge/controls) Immediate error feedback: error detected by machine or people, ex. spell-check, mr. clippy, reduce delay, excel vs. product recall.
