BU398 Lecture Notes - Lecture 2: Learning Organization
Document Summary
Environment: fit/alignment, goals, strategy, culture and structure, tie all of the aspe(cid:272)ts a(cid:271)ove to the (cid:271)usi(cid:374)ess"s e(cid:374)viro(cid:374)(cid:373)e(cid:374)t. Operative goals: specific, measurable outcomes that quantify the official goals, types of operative goals, performance goals, measurable goals such as growth, output volume, and profitability. Innovation and change goals: pertains to internal flexibility and readiness to adapt to unexpected changes in the environment, productivity goals, concerned with the amount of output achieved from available resources. Two parts to a(cid:374) orga(cid:374)izatio(cid:374)"s (cid:272)ulture: observable symbols, ceremonies, stories, slogans, behaviours, etc, underlying values such as assumptions, beliefs, attitudes and feelings. Adaptability culture: strategic focus on the external environment through flexibility and change to meet customer needs, encourages entrepreneurial values. Mission culture: e(cid:373)phasis o(cid:374) a (cid:272)lear visio(cid:374) of the org. "s purpose a(cid:374)d o(cid:374) the a(cid:272)hieve(cid:373)e(cid:374)t of goals help achieve the purpose, concerned with serving specific customers in the external environment.
