ADMS 1000 Lecture Notes - Lecture 10: Job Satisfaction, Conflict Resolution, Absenteeism

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Indira Somwaru

Document Summary

Leadership, power, and influence: leadership styles and behaviours, types of power, using influence, organizational politics, conflict resolution and negotiation. Time-driven model of leadership: seven factors, expressed as questions, combine to make some decision-making styles more effective in a given situation and other styles less effective. Styles of leadership: autocratic: high initiative structure, low consideration. The leader provides specific instructions and closely supervises performance: consultative: high initiating structure, high consideration. The leader explains key issues and provides opportunities for clarification: facilitative: low initiating structure, high consideration. The leader shares ideas and tries to help the group conduct its affairs: delegate: low initiating structure, low consideration. The leader turns responsibility for key behaviours over to the employees. Idealized influence: behaving in ways that earn the trust and respect of followers, causing followers to want to identify with and emulate the leader. Inspirational motivation: behaving in ways that foster an enthusiasm for and commitment to a shared vision of the future.