ECO 1002 Lecture Notes - Lecture 14: Pdca, Sales Force Management System, Management Information System
Document Summary
Meet customer or production requirements (inventory does not add value) Use of only those resources required to meet the requirement of customers (that s it) Manufacturing stage, lookng for things in the production line that are not adding value. Organizations are impeded from achieving objectives by the existence of one or more constraints. Subordinate everything else to the above decisions - improve the performance. Elevate the constraint - add capacity to overcome the constraint. Use data as part of strategc planning process as well as the tactical execution of that strategy. Executve information systems (eis) easy access to internal and external information to assist in strategic decision making. Management information syste, transaction processing system, and partly a knowledge system. Sales force automation and customer services in an attempt to manage customer relations. Cross functional that integrates and automates (do not offer planning) Designed to ensure that an organizations control environment is stable and well-managed.