UGBA 10 Lecture Notes - Lecture 14: Agreeableness, Motivation, Equity Theory

• School: Berkeley
• Department: Business Administration, Undergraduate
• Course: UGBA 10
• Professor: Briginshaw John

Document Summary

Performance = f(ability (skills and training) x motivation (incentives, rewards, intrinsic motivators) ) Employee behavior: the pattern of actions by the members of an organization that directly or indirectly influences the organization"s effectives. Performance behavior: the total set of work-related behavior that the organization expects employees to display. Organizational citizenship: positive behaviors that do not directly contribute to the bottom line. Counterproductive behavior: behavior that detracts from organizational performance. Absenteeism: when an employee does not show up for work (low satisfication) Turnover: annual percentage of an organization"s workforce that leaves and must be replaced. Individual differences: personal attributes that vary from one person to another. Personality: the relatively stable set of psychology attributes that distinguish one person from another. Big five traits: agreeableness, conscientiousness, emotionality, extraversion, and openness. Myers-briggs type indicator: popular questionnaire that some organizations use to assess personality types.