UGBA 10 Lecture Notes - Lecture 20: Job Satisfaction, Motivation, Authoritarianism
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UGBA 10 Full Course Notes
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Organizational structure: specification of the jobs to be done within an organization and the ways in which they relate to one another (mission, strategy, competition, size, stage of maturity) Organizational chart: diagram depicting a company"s structure and showing employees where they fit into its operations. Too many departments under one dhs, focus on civil defense , poor communication, leadership unprepared, hurricane katrina. Span of control: number of people supervised by one manager. Leadership: create vision, set values, monitor execution, determine change, lead the change. Forms of authority: line authority: flows in a direct chain of command from the top to the bottom. Line department: department directly linked to the production and sales of a specific product: staff authority: authority based on expertise that usually involves counseling and advising line managers. Work team: groups of operating employees who are empowered to plan and organize their own work and to perform that work with a minimum of supervision.