COMM 502 Lecture 16: Chapter 16 Functional Perspective on Group Decision Making

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18 Oct 2016

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Chapter 16 Functional Perspective on Group Decision Making!

1. This Theory is

a. Socio-psychological

b. Cybernetic

2. Theory Goals

a. Explain how groups use communication to achieve quality solutions and make

appropriate decisions

b. Predict group outcomes based on the group process

3. Functions of Decision Making

a. Analysis of Problem -> Goal Setting and Identification of Alternatives -> Evaluation of

positive and negatives

4. Role Of Communication in Decision Making

a. Communication / discussion creates the context in which decisions are made

b. Types of communications

i. Promotive - gets shit done!

ii. Disruptive- Work gets fucked up!

iii. Counteractive- frustrate by contrary action

c. Practical Advice

i. Maintain an open mind

ii. Rely on Evidence

iii. Avoid Disruptive Comments

iv. Focus on the process

5. This Theory is

a. Objective!

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