CMST 484 Lecture Notes - Lecture 4: Emo, Awk
6 Oct 2016
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Opening the interview: opening: sets tone for int. /affects willingness/ability to go beyond level 1 interactions, defensive climate: superficial, vague, inaccurate responses. Poor opening leads to this: primary function of opening= motivate both parties to partic. willingly/comm. freely & accurately. Rapport: process of est. /sustaining relationship between interviewer/ interviewee by creating feelings of goodwill/trust. Begin w/pers. intro. /appropriate nonverbals pers. inquiries (small talk) Use last names, lim. humor/small talk, lim. sweet talk, be sincere: 2. Orientation: explain purp. , length, nature of int. , how info. will be used, why/ how you selec. this person. Sometimes need to w/hold purp. to get honest, unguarded answers: 2. Inform interviewee/don"t spill into body of int: 3. How a prob. was detected/by whom: 4. Don"t use this to network, climb up ladder, kiss ass: 6. Common prob. = inaccurate interp. of position: 7. Refer to person who sent you to interviewee. Don"t use name w/out permission: 8. Interviewee might not be fan of your org: 9.
