RECR 301 Lecture 4: CH 4 Notes
Document Summary
Determinants of human behavior: behav. influ. by many forces making it difficult for supervisor to formulate simple principles that apply to every sit. Forces that stim. human behav. come from w/in indiv. Baggage that affects employee performance= critical to supervisor"s success in dealing w/ppl. Determinants of personality: personality: knowledge, attitudes, attributes that make up unique human being. Physiological (biological) factors: gender, race, age, height, weight, physique, intelligence = affects how ppl see the world. Early childhood influences: early yrs. = crucial to devel, indiv. ability to cope w/prob. Ed. , income, employment, home: ea. day"s experiences contrib. to indiv. makeup. What supervisor does in work sit. affects personalities of ppl being supervised. Cultural (societal) values: cult. influ. personality, cult. values are changing. Increasing of diff. cult. norms/values: supervisors should respect diff cult. values. Every employee has a tude : pos. /neg. attitude of 1 person spills over, positive mental attitude(pma): person w/pma responds favorably to job, oth. ppl, & most sit.