The Big 3 03/02/2014
o 1. Happy
⇒ Jobs with the highest rates of satisfaction: jobs where people can feel like they’re giving back
to others. (Hair stylist rates high)
Job Satisfaction: How happy you are in your job.
Affective Satisfaction: Your emotions about the job, how you feel about going to work,
how you feel when you’re there? Emotion based.
Behavioral Satisfaction: What you actually do on the job. Do you show up on time, do
you give effort while you’re there, what do your behaviors look like?
Cognitive Satisfaction: Your thoughts about the job. Do you get paid enough, are you
treated fairly, are you recognized for your work, is it worth the money?
Do these 3 always agree? No.
• State vs. Trait:
State: outside occurrences that influence our job satisfaction. Temporary
Trait: Stable perceptions of job satisfaction. Experiment: Job satisfaction
predicted at age 50 by satisfaction
Other positive job attributes, when you like your job, it has a domino effect
of other positive things.
Negatively related to absenteeism, when you dislike it its easier to call in
sick, take off early,
Negatively related to turnover.
• The “Holy Grail” of management: When you like your job you try harder.
What does they data say? It’s a we