AEM 2400 Lecture Notes - Lecture 1: Marketing Mix, Blood Diamond, Carbon Footprint

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Marketing is a balancing act (for the customers) A philosophy, an attitude, a perspective, a management orientation. A set of activities (functional part): products, promotion, place, pricing. Need a balance of philosophy and marketing mix. We create value in a marketing situation through exchanges. Marketing can"t occur unless you have an exchange of some sort. Research is linked to every type of marketing. Research is done on marketing orientation, customers, external environment (e. g. economy), marketing mix (4 p"s) Customers are fickle important to understand who are your customers and what motivates them. Strategic planning 4 p"s product, promotion, place, price. Make yourself unique personality, family background, bilingual, etc. Marketing orientation (how a company thinks of itself philosophy) Lacks a customer focus, fails to ask is this needed or wanted by customers? . What is most convenient for firm to offer/ Sales company has to much inventory, too much competition, needs cash now.

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