FM 262 Lecture Notes - Lecture 16: Job Enrichment, Product Placement

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Document Summary

Store management responsible for managing two of the retailer"s most important assets: employees and real estate. Age discrimination and employment act: disparate treatment, disparate impact. Training store employees: structured program, on-the-job learning experiences, e-training, blended approach, analyzing successes and failures important but also frustrating task. Motivating employees to perform up to their potential may be store managers" most: that they"ll receive rewards they value if they achieve their goals. The most important question to ask a candidate in an interview is: managers. Employee performance improves when employees feel: that their effort will enable them to achieve the goals set for them by their. This demonstrates if the person properly prepared for the interview. Who should do the evaluation: system is designed by the human resource department, evaluation is done by immediate supervisors. How often should evaluations be made: annually or semiannually, feedback from evaluations is the most effective method for improving employee skills.

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