BMRT 11009 Lecture Notes - Lecture 1: Firstline
2 Sep 2019
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Chapter one: the exceptional manager: what you do, how you do it. Integrating the work of people: planning, organizing, leading, and controlling the organization"s resources. Burger king decided to add breakfast to its hours of operation in order to increase its customers. This was an attempt to improve the organization"s: effectiveness, effectiveness regards the organization"s ends. If burger king is effective, it will increase its customers and thereby its income. Planning: you set goals and decide how to achieve them. Organizing: you arrange tasks, people, and other resources to accomplish the work. Leading: you motivate, direct, and otherwise influence people to work hard to achieve the organization"s goals. Controlling: you monitor performance, compare it with goals and take corrective action as needed. Laura runs a sales and expense report at the end of each workday. Which management function is she performing: controlling, controlling definition: you monitor performance, compare it with goals, and take corrective action as needed.
