BMRT 11009 Lecture Notes - Lecture 39: Role Conflict, Type A And Type B Personality Theory, Organizational Culture
15 Jan 2020
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Barriers to diversity: stereotypes and prejudices, fear of discrimination against majority group members, resistance to diversity program priorities, a negative diversity climate, a hostile work environment for diverse employees. The tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively. Your boss expects you to stay late to cover the workload of a coworker who is out sick, but you are supposed to help your mother with some work on her house tonight. You are suffering from: role overload, role conflict, role ambiguity, burnout. Buffers that managers can make to reduce the stressors that lead to burnout: build resilience, roll out employee assistance programs, recommend a holistic wellness approach, create a supportive environment, make jobs interesting, make career counseling available. A positive approach represents a willingness to accept developmental feedback, try and suggest new ideas, and maintain a positive attitude at work.
