A S L 3 Lecture Notes - Lecture 21: Critical Thinking, New Public Management, Middle Management
Document Summary
Definition of management: the organisation and coordination of the activities of a business (of some other formal organisation setting) in order to achieve defined aims and objectives. Henri fayol: wrote that to manage is to forecast and plan, to organise, to command, to coordinate and to control. Functions of managers: forecasting and planning (planning: identify and selct goals and courses of action. Interpersonal roles: coordinate and interact with employees and provide direction to the organisation. figurehead role-> symbolises the organisation and what it is trying to achieve. Has to be highly visible, stakeholders need to recognise the manager. Leader role-> providing motivation, inspiration and encouragement to others. Differs from management: it"s possible to teach management practices, but it"s not possible to teach someone to be a leader. Liaison role-> link and coordinate people inside and outside the organisation to help achieve goals. (skills: communication, networking etc) Informational roles: transmit information for the management of the organisation.
