CAOT 31 Lecture Notes - Lecture 25: Continual Improvement Process, Strategic Planning, Management System

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Document Summary

Sales and operating planning (s&op) a process to develop tactical plans by integrating marketing plans for new and existing products with the management of the supply chain. The process brings together all the plans for the business into one integrated set of plans. Strategic planning planning that takes place at the highest levels of the firm, addressing needs that might not arise for years into the future. Tactical planning planning that covers a short period, usually 12 to 24 moth out, although the planning horizon may be longer in industries with very long lead times. Detailed planning and control planning that covers time periods ranging from weeks down to just a few hours out. The three approaches differ in (1) the time frame covered, (2) the level of planning detail required, and (3) the degree of flexibility. S&op is aimed squarely at helping businesses develop superior tactical plans.

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