INTBUS 6 Lecture Notes - Lecture 2: Core Competency
22 Oct 2020
School
Department
Course
Professor
Document Summary
Fscm chapter 2 operations and supply chain strategy: structural element: one of two major decision categories addressed by a strategy. Includes tangible resources, such as buildings, equipment, and computer systems. Infrastructural element: one of two major decision categories addressed by a strategy. 2: functional strategy: a strategy that translates a business strategy into specific actions for functional areas such as marketing, hr, and finance. Time: delivery speed: a performance dimension that refers to how quickly the operations or. Firms win a customer s business by providing superior levels of performance on order winners. 2: order qualifier: a performance dimension on which customers expect a minimum level of performance. Superior performance on an order qualifier will not, by itself, give a company a competitive advantage: stage 1: internally neutral, stage 2: externally neutral, stage 3: internally supportive, stage 4: externally supportive.
