MGT 3200 Lecture Notes - Lecture 2: Delphi Experiment
Document Summary
Models of decision-making: traditional economic model, totally rational decision maker, maximization, behavioral model, bounded rationality, satisficing, irrational model, implicit favorite model. Improving the decision-making process: developing better alternatives, brainstorming, premise, four rules, inhibitions still present, synectics, use of analogy and fantasy, facilitator and technical expert employed, nominal group technique, differences between ngt and. Brainstorming/synectics: research it"s based on, steps in ngt, the delphi technique, defining characteristics, improving the evaluation of alternatives, operations research techniques. Job design terminology: five job characteristics, job breadth and job depth. Job enlargement: advantages, disadvantages, job rotation: a special case of enlargement. Job enrichment: a model of job enrichment (hackman & Oldham, 1980: a job redesign program based on the model, advantages, disadvantages. Organizational design types: primitive/agency design, advantages, disadvantages, functional design, advantages, disadvantages, when to use it, product design, advantages, disadvantages, when to use it, matrix design, advantages, disadvantages, when to use it. Structural characteristics: scalar chain or chain of command, unity of command.
